The Test Proctor provides students, staff, faculty and the Pikes Peak community with support in delivering integrated testing services. This position provides testing services to include proctoring and administering placement testing, testing for PPSC courses, standardized and industry certification testing, CLEP and DSST testing, GED and ESL testing, and other tests determined to meet students’ needs. This position operates testing software, including online and computer-based testing, follows regulations and technical support, and ensures the academic integrity of testing. All responsibilities are in support of student success as outlined in Pikes Peak State College’s Strategic Plan.

This is a temporary hourly position, not to exceed 28 hours per week.  

Minimum Qualifications

• Completed Bachelor’s degree from a regionally accredited institution OR completed Associate’s degree from a regionally accredited institution with two years of professional level experience.
• Understanding of community college students and the community college mission.
• Demonstrated experience with Microsoft Office Suite and electronic file management.

Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge.  Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.

Preferred Qualifications

• Experience proctoring exams in a classroom or Testing Center setting.
• Bilingual in Spanish.
• Experience providing excellent customer service in a higher education setting.
• Experience working with a student information system such as Banner.
• Ability to troubleshoot basic computer problems with an understanding of basic network configurations and operation.
• Experience working with diverse populations.
• Access or the ability to obtain access, within one month of hire, to military installations to support military testing operations.

Salary is $17.00 to $19.00 per hour.  Temporary hourly position, not to exceed 28 hours per week.  Applications accepted until position is filled. 

Testing Hours of Operation: 

• Monday 8am – 8pm
• Tuesday 8am – 8pm
• Wednesday 8am – 8pm
• Thursday 8am – 8pm
• Friday 8am – 5pm
• Saturday 8am – 5pm

Work Locations:

• Centennial Campus – 5675 S. Academy Blvd., Colorado Springs, CO 80906
• Downtown Studio Campus – 100 West Pikes Peak Ave., Colorado Springs, CO 80903
• Rampart Range Campus – 2070 Interquest Parkway, Colorado Springs, CO 80921
• Additional sites, as determined by the Director and the Coordinator, may include but are not limited to:
  • Fort Carson Education Center – 1661 O’Connell St., Building 1012, Fort Carson, CO 80913
  • Peterson Space Force Base Education Center – 1141 Stewart Ave., Building 1411, Colorado Springs, CO 80914
  • Regional High Schools
  • Remote location

Application Process: Please submit electronically a cover letter, resume, transcripts (unofficial), and the names and contact information of three recent job-related references who can address your expertise and background for this position. The cover letter must specifically address each of the qualifications listed under Minimum Qualifications and Preferred Qualifications in the exact same order in which they are listed in this announcement.

Interviews will be conducted in-person.  

Note: Prior submission of application materials will not be considered.

Essential Functions

Test Proctoring and Administration

• Provides pre-test advising to students regarding the need for placement testing, including providing test preparation information.
• Evaluates placement based upon documentation of academic preparation (college transcripts, high school transcripts, ACT scores, SAT scores, etc.) following state and institution defined guidelines.
• Process and input transcripts, ACT, SAT, and other placement assessment scores into student’s records.
• Administers and proctors placement tests, standardized tests, and PPSC course tests with knowledge of higher education testing procedures.
• Maintains training and certification requirements to administer tests and ensure their integrity.
• Interacts with students, the public, and co-workers in person, over the phone, through email, and remotely providing information on college enrollment process, testing services, advising services, and other student services.
• Uses word processing and other software and computer programs to keep confidential records.
• Assists students with scheduled appointments for all testing services offered by the Testing Center to include GED, CLEP, TEAS, and Pearson Vue exams.
• Maintains exam computers, including troubleshooting IT related issues.

Advising & Testing Administrative Support

• Assists and supports Advising & Testing operations to include intake of students, answering questions from students, staff, and faculty regarding departmental or instructional divisions to maintain compliance with institutional practices and procedures.
• Updates internal and external documents and marketing materials.
• Assists with special events, follow-up, and other service initiatives.
• Collaborates with internal and external partners to provide equity based, culturally competent, efficient, and fair services.

General Duties, Knowledge, Skills, and Abilities

• Cultural competence and demonstrated evidence, understanding, and commitment to the concepts of diversity, multiculturalism, and their application in the workplace.
• Knowledge and understanding of community college mission, community college students, and diverse student populations.
• Ability to professionally and tactfully interact, communicate, and establish rapport and work collaboratively with a wide variety of constituents, including students, faculty, staff, and community members/organizations.
• Ability to obtain and maintain certifications for proctoring of different testing companies.
• Demonstrated excellent computer skills including Microsoft Office products, web design, internet browser, online usage, and basic network configurations and operations.
• Ability to evaluate situations, make decisions, and work effectively as a team member.
• Ability to accept supervision and direction.
• Skill in organization and accurate recordkeeping with strict attention to detail and student privacy issues.
• Ability to work independently and follow through on assignments with minimal direction.
• Position requires energetic, flexible team members willing to work on campus and/or remote with occasional evening and Saturday hours.
• Knowledge and understanding of the relationship between advising and testing for new and continuing students.  
• Knowledge of standardized (high-stakes) testing, college testing, placement, assessment and measurement programs.
• Must be able to work at all campus locations, all military sites, and any off-campus sites deemed necessary. Occasional evening and occasional Saturday hours may be required.

This job description reflects Pikes Peak State College’s best effort to describe the essential duties and qualifications of the job.  It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job.  This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.   

EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution.  We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging.  Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.